Garage Door Off Track in Fort Wayne: What to Do

What to do in Fort Wayne when a garage door comes off its track, why forcing it back is risky, and what to ask the shop.

A door can come off its tracks after a car bumps it, or when a roller, hinge or cable fails. Signs include rollers sitting outside the track, a door that is twisted or tilted, or a gap down one side.

Stop using it. DASMA's checklist asks whether the rollers stay in the track as the door moves; if not, it says to stop and have a trained door systems technician look at it. Leave the opener off too. A US door dealer warns that an off-track door can fall without warning, and that running the opener can bend the track further and strain the cables and springs.

Keep everyone and the car clear, and don't hammer the track straight or try to lift the door back in by hand. If your car is shut inside, say so first. Ask whether rollers, sections or cables were damaged as well, and get those prices before the work starts.

Common jobs

• Rollers out of the track
• Bent or loose tracks
• Worn rollers and hinges
• Damage after a car hits the door

Have this ready when you call

• Whether the door is up, down or hanging crooked
• Whether a car hit it, or it came off on its own
• Whether a car is inside
• Your street, neighborhood or town

Common questions